Privacy Policy

Last updated: May 10, 2026

Your privacy is important to us. This policy outlines how DMHubs collects, uses, and protects your personal information when you visit and shop on our website.

1. Information We Collect

Personal Data: Name, email address, and shipping/billing address necessary to process your orders.
Payment Data: Sensitive payment information (such as full card numbers) is processed securely by third-party payment providers (e.g., Stripe, PayPal) and is not stored on our servers.
Usage Data: Information about how you use our website, including IP address and browser user agent string, to help spam detection and improve user experience.

2. How We Use Your Information

To fulfill and manage your orders, process payments securely, and arrange shipping.
To provide customer support and respond to your inquiries.
To send promotional emails and newsletters (only if you opt-in).
To improve our website and shopping experience.

3. Email Marketing

If you subscribe to our newsletter for the 10% discount code or other updates, you consent to receive marketing emails. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email. We will never send you unsolicited emails without your consent.

4. Sharing Your Data (Third Parties)

We never sell your personal data. We only share information with third-party services essential to running our store:

Payment Gateways (e.g., Stripe, PayPal) to securely process your payments.
Shipping Carriers (e.g., USPS, FedEx) to deliver your orders.
Spam Detection Services to protect our website from malicious activity.

5. Third-Party Service Providers

We rely on third-party service providers to operate our business, including payment processors, hosting providers, email services, and logistics partners.

6. Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

7. Data Security & Retention

We use industry-standard SSL encryption to protect your payment information and personal data. However, no method of transmission over the Internet is 100% secure.

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. Your Rights (California / CCPA)

If you have an account or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

If you have any questions about this Privacy Policy, please email us at support@dmhubs.com.

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